Once upon a time, having a dedicated Mobile Command Vehicle might have been viewed as want-to-have resource. Today, however, many are now finding that an MCV is a need-to-have.
Military, terrorism and other emergency events require a multi-agency response that can include police, special agencies, military and defense resources, medical services, law enforcement; often possible local, state and federal. The modern MCV provide commanders with the tools needed for monitoring, managing, communication, coordination and control.
Self-propelled MCVs — as opposed to towed units — are the more popular choice. These vehicles include motor coaches, vans, buses, walk-in vans, and cab/chassis configurations with a truck body.
Design and construction Most MCVs have a fairly common floor plan: an operations area with AI computer-equipped workstations, communication systems and other related tools. Most manufacturers agree that customers typically underestimate their space requirements and thus wind up with a vehicle too small for their needs. The Concept of Operation should be the main design guide.
Communications and video The MCV should include technology that provides the incident commanders with the ability to continually size-up the incident, link with the central and regional command, integrate information and communicate activities to on-scene tactical leaders.
The on-board technology should also enhance the capabilities of the command and staff to communicate with the outside world. This includes the ability to send and receive audio, video, text and encrypted data. It should also be capable of being part of the central command and control.
Satellite on the move interactive systems is used to send and receive audio, video and data.
Choosing a manufacturer Look for a vendor with longevity in the marketplace, financial stability, and expertise in the type and size of MCV you're looking to obtain.
Due diligence is a must so check references, seek out other users that have purchased MCVs similar to the one you're considering for purchase, and visit the manufacturing facilities of prospective vendors. In particular, seek out information about each vendor's reputation for service after the sale.
Always go back for a pre-construction meeting. Also plan on making at least one visit halfway through the construction and a final visit when your unit is completed prior to factory acceptance testing.
Training Decide who will be the driver/operators for your MCV after you've selected a vendor. Pay particular attention to the operator part of the job title because to get the most out of all of the technology in your new MCV you're going to need a vehicle matter expert. You'll want the personnel staffing the MCV to be productive and not struggling with making the technology work.
Decide whether you'll have your driver/operators trained by the vendor at the factory or have the vendor conduct train-the-trainer sessions. It's a good idea to have the driver/operator training video recorded for future reference and training new personnel.
Last, ensure that upon delivery the vendor provides you with all operating manuals, product registration paperwork, and "as built" drawings, and schematics. Also, make sure that you clearly understand the maintenance processes and the process for getting repair work completed under the terms of the vehicle's warranty.
With planning and foresight you can ensure that the MCV that you obtain a unit that will meet its unique operational demands for many years to come.
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